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Typical Client Results   What Others Say...   Mailing List

We work with leaders of technology organizations and their teams who need to communicate more effectively, collaborate better, and execute faster

With the tremendous pace of change in the world today, many business approaches that worked in the past are not working now. Three critical success factors for competing effectively in today's marketplace are:

  • Innovation - unleashing the brain power of the people in your organization
  • Agility - the ability to respond rapidly to changing events
  • Rapid Execution - having the discipline and structures to help you consistently go fast

Many technology leaders are faced with shrinking resources, greater pressure to produce faster, and the need to communicate authentically and effectively to their employees, customers, and senior management.

We've spent the last 23 years advising technology leaders and enabling technology teams to achieve these objectives. We know how to listen deeply, see the big picture, and help you solve complex business problems. We've recently added best practices from Agile, Scrum, and Lean manufacturing to our service offerings, and we partner with other experts to be able to scale appropriately to meet your needs.

If you have any questions about how we might be able to help your or your organization, please call or email.

I look forward to hearing from you.

Richard

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Typical Client Results

  • Greater clarity and focus
  • A compelling roadmap that provides direction and has people wanting to participate
  • Improved ability to prioritize and make strategic decisions
  • Highly productive teams with greater team spirit (esprit de corps)
  • Authentic communication between customers, employees, and management
  • Cross functional collaboration across organizational silos
  • Increased revenues
  • Reduced costs
  • Higher quality
  • Improved customer satisfaction
  • Faster time to market
  • Reduced need for rework
  • Peace of mind

Please use the services tab above for additional details on how Richard achieves those results.

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What Others Say...

“Richard is a versatile, experienced management consultant who specializes in strategic communications, performance improvement, and organizational change. I have seen him in a variety of challenging consulting engagements help technology leaders and their teams develop repeatable, coherent solutions to complex problems. His style is collaborative and friendly, yet very results oriented. One recent client wanted to know if he could be “cloned”. I highly recommend Richard to any leader seeking a strong communicator who is not afraid to challenge their thinking with innovative concepts to improve organizational performance.”

Top qualities: Great Results, High Integrity, Creative

- Mitch Zenger, Vice President
M-Squared Consulting

 

"We were very fortunate to have Richard on our team as he was able to combine his talents of design, systems thinking, requirements expertise, facilitation skills, people skills, and the ability to execute. We would not have made the progress we did on the program without him.

- Jeff Hahn, Director
Corporate Quality
Cisco System, Inc.

 

"In planning and coordinating executive level activities, Richard puts the company’s best interest first. He seeks out talents and leverages the expertise across the team. He makes his team members feel appreciated and he is well respected by everyone. There is something special about Richard that draws a person into his world, work style, and passion for driving executive level results. He is a pleasure to work with because he is very direct, clear, and precise. Overall, Richard has the work ethic that is an asset to any team or company.”

Rosemarie Barlowe, Sr. Business Operations Analyst,
Cisco Systems, Inc.


"I found Richard's direct yet compassionate approach to be one of the most effective at getting results. He is masterful at getting to the core of an issue and clarifying my thought process, saving me months, if not years, of time. By focusing on real-world, practical solutions, he facilitates taking action steps that work."

- Cynthia Semenoff, CPA
Director of Finance
TheatreWorks

 

"Richard has guided Cisco's Development Organization in the creation of our leadership program. He has the ability to expand his focus into business-, process- and change-management projects as requested, but is also able to narrow his focus on both strategic and tactical communication implementation as needed. He is a deep thinker and is always connecting the dots between the disciplines of business, change, training and organizational development. I've enjoyed working with and getting to know Richard. He's an interesting person and I've learned from him. He is a reliable senior consultant who I would not hesitate to hire in the future."

Bob McGough, Operations Manager
CDO Leadership Development
Cisco Systems, Inc.

 

"Richard was responsive to our needs and inquiries. Not only was he professional and co-operative, but at the same time friendly and easy to work with. I felt very confident with Richard's technical knowledge, as he always kept me up-to-date on various aspects of this project."

- Rose Pimentel, Administrator
Worldwide Channel Communications
Hewlett-Packard

 

"[Richard] ...dared to achieve what we've been secretly dreaming about all along--more consistency in our executive communications across the entire organization!"

- Shalon Maudsley-King, Program Manager
CDO Communications
Cisco Systems, Inc.

 

"Thank you very much for the strategic planning work that you have done with our executive team during our recent leadership transition. Your assistance in advance of our global strategy summit has contributed to placing our company on a really solid footing."

- John Fagan, Ph.D.
Founder, Chairman, and Chief Science Officer
Genetic-ID and Cert-ID

 

"The Business Requirements process [that Richard designed and implemented] is very useful to me because it provides a forum for all the stakeholders to provide input into decisions about the prioritization of resources.

Before that forum was established, individual people would approach me directly with requests for the use of my engineering team. Since the resource usage is a "zero-sum game", I was put into the position of having to make the trade-offs myself and those decisions often were based on how well someone presented his case.

The result is that other people would have their work delayed and would be unhappy about the change in schedule. I detest meetings in general but this is important because it removes the secrecy of decision-making and provides a process for modifying schedules accordingly."

- John Robertson
Development Manager
Hewlett-Packard

 

"I can hire any number of people, tell them what to do, and they will do that. You operate at a high-level and manage to get things done in situations where there is a great deal of ambiguity."

- Vinod Sharma, Senior Manager
Corporate Web Infrastructure
Hewlett-Packard

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Richard Marks

San Francisco • Silicon Valley
Worldwide

- Strategic Communications
- Innovation & Agility
- Performance Improvement
- Organizational Change Management

 

"[Richard] ...dared to achieve what we've been secretly dreaming about all along--more consistency in our executive communications across the entire organization!"

- Shalon Maudsley-King, Program Manager, CDO Communications, Cisco Systems

 

"Thank you very much for the strategic planning work that you have done with our executive team during our recent leadership transition. Your assistance in advance of our global strategy summit has contributed to placing our company on a really solid footing."

- John Fagan, Ph.D.
Founder, Chairman, and Chief Science Officer
Genetic-ID and Cert-ID

 

650-302-3500
650-375-1805 fax
http://richardmarks.com

rm@richardmarks.com

Copyright © Richard Marks 2012
All Rights Reserved